Booking/Cancellation Policy

Cancellations

We understand that sometimes situations come up that require you to change your plans. If you must cancel or reschedule your appointment, we require that you notify us at least 24 hours in advance. This helps us protect the time of our beauticians and our clients, and ensures that we can continue to deliver upon our promise of exceptional service.

 

Cancellations and rescheduled appointments without 24 hours notice will incur a cancellation fee of 50% of the service price. Missed appointments (“no-shows”) will be charged 50% of the service price. This fee is non-refundable and can not be put toward any future services.

 

We understand that you have a busy schedule, and allow a grace period of 10 minutes after your scheduled appointment time. If you are more than 10 minutes late to your appointment, we may need to reschedule your appointment to accommodate your service(s). If we do not hear from you within 10 minutes after your scheduled appointment start time, your appointment will be considered a “no-show” and you will be charged 50% of the service total.

 

Deposits

Booking appointments require a 50% deposit which is non-refundable.  

 

Agreement

By booking an appointment with our salon, you acknowledge that you have read and understood our booking, cancellation, and deposit policy and agree to be bound by the terms and conditions stated above.